Returns Policy
If you receive candles that are damaged, we will replace them at our expense.
Typically we ask for a couple photographs of the damage ( shipping box damage and candle damage ) but it is not a requirement.
We pour 100 % Beeswax in small batches. While we strive to match the representatons on this website, and we do understand that customers may order candles in a color that they have purchased before ( and would like for the new to match the old ) ~ that is not always possible. Each batch of beeswax starts with a base tint that is determined by what the bees have forraged on.
Again : pictures and a short note really help, but are not necessarily a requirement.
Just send us an email and we will do our best to make it right.
We'd like for every Stick Candles Experience to be a Positive Experience !